We Train.
You Gain.
Welcome
Welcome to TrainingAssets! We offer tailored training programmes to create organisations where employees are productive, engaged and professional and customers feel connected, respected and valued.
We align training with an organisation’s business goals to achieve the desired results. We begin with a needs analysis to identify the current skills and knowledge of employees and determine the root causes of the performance gaps. We then design a programme to bridge the gaps.
Our training is relevant, interactive, fun and practical. We focus on experiential learning using real work situations to allow participants to practise the skills and demonstrate the behaviours required in their roles. Our instructional strategies facilitate learning and application of skills to improve on-the-job performance.
Explore our programmes then contact us. TrainingAssets will partner with you to upskill and reskill your employees to enhance their contribution to organisational success.
Empower Your Future with our Training Programmes
The quality of customer service a business provides directly impacts customer loyalty, brand reputation and revenue. Therefore, as a business strategy, companies must ensure that their employees are capable of creating exceptional customer experiences at every touch point. Our customer service training programmes will inspire participants to adopt a customer-centred mindset and empower them with the skills and confidence to turn customers into brand ambassadors.
Writing is one of the most common and most important means of communication in the business world. Therefore, producing clear, correct, concise and courteous messages and documents is an in-demand skill. This programme will sharpen participants’ writing skills to boost their credibility and influence, project a more professional image and improve their chances of career advancement.
This programme establishes a solid foundation for new managers and helps experienced managers develop their capability to inspire their teams to be their best. They learn strategies to avoid or overcome mistakes frequently made by leaders and gain insights and tools to navigate common challenges. With new competencies and increased confidence, participants will bring more value to their leadership roles.
Individuals who speak confidently and clearly are often seen as capable, credible and trustworthy. This interactive workshop guides participants to develop the mindset and techniques to deliver clear, compelling and memorable presentations in any setting. Through hands-on practice and real-time feedback, participants learn to manage their nerves, structure their message and refine their delivery to communicate with power and purpose.
With organisations embracing diversity and self-expression, professionalism in the workplace may seem to be a dying concept. However, certain values and standards must remain to foster a healthy work culture. In this workshop, participants learn how to display a professional attitude by managing their personal appearance, conduct and relationships.
Clients
Our clients represent the following sectors and industries:
- Tourism and Hospitality
- Telecommunications
- Financial Services
- Health
- Law Enforcement
- Retail Services
On The Job
How to maximise your training investment.
Training Consultant, Delcia Bradley-King, shares insights to help you capitalize on your next training session with easy-to-follow steps that will benefit your career and advance your organization.